March 3, 2011, Atlanta, Georgia – The first IT Infrastructure Small Business contract was awarded to AMDEX under the Centers for Disease Control and Prevention (CDC) Information Management Services (CIMS) Indefinite Delivery, Indefinite Quantity (IDIQ) vehicle. AMDEX will provide Call Center Management Services to the CDC/Agency for Toxic Substances and Disease Registry (ATSDR).
AMDEX’s Call Center responsibilities include:
1) Routing messages and recording information using a variety of equipment and software.
2) Supplying basic requested information through standard verbal responses or transferring calls to appropriate automated voice bulletin boards.
3) Placing emergency calls to health professionals and agencies to alert them of important health information.
AMDEX President and CEO Devinder Singh expressed her thoughts in receiving the award, “This win, along with the opening of AMDEX’s Atlanta based office, demonstrates our commitment to serve the CDC through innovative and responsive Public Health IT solutions.”
About AMDEX Corporation
AMDEX Corporation is a rapidly growing, CMMI Level 3 rated, Small, Woman-Owned, Disadvantaged Business founded in 1987. AMDEX is structured into three service areas including: Critical Infrastructure Protection, Health, Safety and Quality and Business Consulting and Technology. AMDEX provides national defense and civilian agencies (including DHS, DoD, and HHS) with custom software development support, systems and data security, data center operations, and human subject protection in research review services.
AMDEX is headquartered in Silver Spring, Maryland with offices in Atlanta, Georgia. Since its founding, AMDEX has received numerous awards in recognition of its service excellence including the Department of Homeland Security’s Small Business Achievement Award.
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